Contact us

We're here to help

At Taurus Motor Finance we're dedicated to providing you with the best customer experience. Whether you'd like to tell us how well we're doing or the areas where we can improve, your feedback is important to us.

Financial assistance

Life doesn't always go to plan and we here at Taurus Motor Finance understand that. Don't hesitate to get in contact with us in the event you experience financial difficulty and require temporary financial assistance.

Feedback and complaints

Please let us know when we fail to meet your expectations. We thrive on your feedback.

Further options
Call us
General enquiries:
Financial assistance:
Feedback and complaints:
Write us
General enquiries:

PO Box 526, North Sydney
NSW 2059 Australia

Financial assistance:

Further options

If you have informed us about your complaint or concern, and you are not satisfied with our proposed solution or you believe that we have not resolved your complaint fairly, then you can request to have your complaint reviewed by the Australian Financial Complaints Authority (AFCA).

Australian Financial Complaints Authority

The Australian Financial Complaints Authority (AFCA) provides consumers and small businesses with fair, free and independent dispute resolution for financial complaints.

Telephone: 1800 931 678 (free call within Australia)

In writing to:
Australian Financial Complaints Authority Limited
GPO Box 3
Melbourne, VIC 3001