At Taurus Motor Finance we're dedicated to providing you with the best customer experience. Whether you'd like to tell us how well we're doing or the areas where we can improve, your feedback is important to us.
Life doesn't always go to plan and we here at Taurus Motor Finance understand that. Don't hesitate to get in contact with us in the event you experience financial difficulty and require temporary financial assistance.
Please let us know when we fail to meet your expectations. We thrive on your feedback.Further options
If you have informed us about your complaint or concern, and you are not satisfied with our proposed solution or you believe that we have not resolved your complaint fairly, then you can request to have your complaint reviewed by the Australian Financial Complaints Authority (AFCA).
The Australian Financial Complaints Authority (AFCA) provides consumers and small businesses with fair, free and independent dispute resolution for financial complaints.
In writing to:
Australian Financial Complaints Authority Limited
GPO Box 3
Melbourne, VIC 3001